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0034 93 034 43 73
If you want to make a return, you have to follow these steps:
You can send it yourself to the address provided.
Request a collection by sending an email to email@example.com indicating the reason for the guarantee, name, address and purchase details.
MLG reserves the right to reject guarantees communicated after the deadline or products that present conditions other than manufacturing defects.
CUSTOMS - COUNTRIES OUTSIDE THE EUROPEAN UNION
Some countries may have import taxes and customs costs, please check with your local authorities. If the shipment of the package generates customs expenses and taxes, these will be borne by the client.
Please note that MLG operates from the European Union. If the customer does not want to bear the customs fees, MLG will not refund the amount of the order or take charge of the package. It is important to put a correct address and a contact telephone number. Post office box is not accepted. On some occasions, the Customs Authorities of the United States ask its citizens to provide their Social Security number to release the imported merchandise.
All our glasses include a 2-year Warranty against Manufacturer's defects from the time of delivery.
This warranty, from the manufacturer, covers manufacturing defects and not possible damage caused by misuse of the product such as: breakage, falls or scratches.
In the case of applying a guarantee, transport or customs expenses are not included, they will be assumed by the client.
For any additional issues, let us know and we'll help you resolve it.
All our products are 100% original. We are authorized distributors of each of the brands.
All our glasses are 100% original, they include the case, suede and brand information provided.